For those who dont know, My gate is a security app used by many housing societies to manage visitor entry. it’s meant to improve safety. In reality, it ends up recording almost every aspect of daily life who visits you, when your food arrives, which services you use, and how often.
every visitor has to be approved by the resident, which means each entry is logged against your exact flat and address. Some platforms, like swiggy and zomato, don’t even require approval due to commercial tieups, allowing them relatively unrestricted access. Over time, this creates a surprisingly detailed picture of a resident’s habits sometimes more precise than what the delivery apps themselves collect.
What feels especially invasive is the kind of technical data that is also collected. IP addresses, device details, and usage patterns are logged, making it possible to connect visits, services and online behaviour. When combined, this goes far beyond basic security and starts to resemble lifestyle tracking.
Mygate claims compliance with GDPR, but that reassurance feels hollow. GDPR isn’t legally enforceable in India, and the regulatory bodies that actually hold companies accountable in Europe don’t exist here in the same way. If there is misuse or a data breach, it is unclear where a resident can realistically seek redress.
Consent is another concern. Global privacy standards emphasise clear, explicit opt in. With Mygate, data collection is the default, and opting out requires additional effort—usually emailing the company. That shifts responsibility onto the user, which doesn’t feel fair or transparent.
The company also says it doesn’t sell user data, yet its own privacy policy allows data to be used to improve user experience, ncluding promoting third party services. Whether this is called selling or optimisation, the outcome is the same: personal data is being used for commercial purposes.
Even the way the app is marketed feels off. The aggressive onboarding and sales style push often led by Area managers with strong sales backgrounds doesn’t inspire confidence in a platform handling sensitive residential data.
Taken together, it creates an uncomfortable picture. A system meant for security quietly accumulates deeply personal data, links it across services and devices, and offers limited control to the people being tracked all within the space that is supposed to be private like one’s home.
That’s what makes it unsettling. It doesn’t feel like safety anymore it feels like surveillance.